IMPOUNDS

police authorized - private property accidents

Wenzel Towing is the contracted towing & impound provider for the City of Dubuque & the Dubuque Police Department. Police authorized impounds that have a case number will be towed by Wenzel Towing and secured at our impound lot. Accident and private lot tows are assigned to area companies as part of a towing rotation.

Persons Having A Concern Or Complain Regarding A Police Authorized Tow Are Asked To Call The Dubuque Police Department @ 563.589.4410

WHAT IF MY VEHICLE WAS IMPOUNDED?

- Accident & private lot impounds can be released to the registered owner or insurance company once the tow bill has been paid in full or transferred to an approved business entity (repair or body shop)

- Police authorized tows require the registered owner to pay an administration fee at the Dubuque Police Dept and present their receipt to Wenzel Towing. At this time, the tow bill must then be paid in full for the vehicle to be released. 

**All vehicles will accrue storage charges DAILY while impounded - keep this in mind when requesting the balance of your bill**

- A call-out fee may apply in order to release a vehicle from impound outside of normal business hours 

UNDER IOWA CODE 321.89(3)A - PERSONAL PROPERTY WITHIN AN IMPOUNDED VEHICLE IS SUBJECT TO THE SAME REQUIREMENTS FOR RELEASE AS THE VEHICLE. WENZEL TOWING IS NOT REQUIRED TO SURRENDER ANY PERSONAL PROPERTY FROM IMPOUNDED VEHICLES UNTIL THE TOW BILL HAS BEEN PAID IN FULL. 

HOWEVER, MANAGEMENT WILL AUTHORIZE THE RELEASE OF GOVERNMENT DOCUMENTS, GOVERNMENT ISSUED IDENTIFICATION, AND PRESCRIPTION MEDICATION ON A CASE-BY-CASE BASIS  IF NO POLICE HOLD EXISTS.

563-556-6480

3197 HUGHES CT - DUBUQUE, IA 52003

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